AGE VERIFICATION FAQ

AGE VERIFICATION FAQ

Why Does Infinite Vapor Verify My Age?
Infinite Vapor products are intended only for adult consumers, and are committed to ensuring trust in every sale; therefore, we do not sell our products to anyone under the age of 21. To substantiate your identity and confirm that you're aged 21 or older, we utilize a non-affiliated, third party company called Veratad Technologies, LLC.

How Does Veratad Technologies' Age Verification Process Work?
Veratad's age verification service is called AgeMatch. AgeMatch compares billions of public records from multiple trusted data sources; and based on personal information you've submitted, uses these references to verify and validate your age. By scanning billions of public records from trusted data sources containing information relevant to you, Veratad can validate the information you've provided

Is The Information I Provide To Infinite Vapor Veratad Secure?
Yes. The AgeMatch service is designed specifically to validate and protect your identity, while processing your online transaction with the highest level of consumer privacy. Veratad ensures safe delivery of the information you provide online in three ways: first, AgeMatch uses secure, 256-bit encryption to protect your data; second, Veratad does not store your sensitive personal information. Lastly, Veratad does not share or sell any data with other third parties. These steps are taken to ensure your sensitive personal information is safe from being accessed by unauthorized parties.

What Happens If I Cannot Be Verified By The AgeMatch Process?
If Veratad can't verify your age and/or identity, it's likely because there's a limited amount of publicly available information in the age verification databases. We expect that this would only affect a very small number of Infinite Vapor customers, and apologize in advance for any delays this may cause you. If you're one of these customers, simply give us a call at 952-417-6803, or email us at support@infinitevapor.com. This process generally requires producing a copy of your driver's license, or another form of government-issued ID, to verify your date of birth.

I Live Outside Of The U.S. Can I Still Be Age-Verified?
Infinite Vapor's use of Veratad AgeMatch age verification is based exclusively on U.S. records; unless you are living in the United States, or are using a U.S. military address (for those living outside of the country), Famous and Veratad are unable to verify your age. Residents and individuals living in all other countries will instead be require to complete the manual review and verification process described above.